Booking regulations

Bookings can be made by phone or online. We follow the Visita – Swedish hospitality industry – recommendations concerning hotel bookings. These are presented in brief below.

  • Hotel rooms are at the disposal of the guest as from 15.00 on the day of arrival.
  • Rooms must be vacated no later than 12 noon on the day of departure.
  • Rooms are reserved until 18.00 on the day of arrival. Guests arriving later than 18.00 must inform the hotel of this in advance, so as to avoid the risk of the hotel letting the room to someone else.
  • Cancellations of hotel room bookings must be made no later than 18.00 on the day before the date of arrival. Cancellations later than this or ‘no shows’ will result in guests being charged the full price of the room for a day.

If you would like to read the recommendations (in Swedish) in full, click the following link to download the text: Staying at a hotel

We also apply the Visita booking regulations for restaurant reservations. To download these regulations (in Swedish) in full, click here

Please do not hesitate to contact us if you have any questions!

Grand Hotell Hörnan • AB Bangårdsgatan 1 • SE-753 20 Uppsala • Tel.: +46 18 13 93 80 • Fax: +46 18 12 03 11 • Email: